Help Center

Thank you for your order 

We will pack and ship your orders within 1-3 business days from time of order receipt.We pack orders Monday-Friday (excluding public holidays)

All orders are shipped using SendleOnce order has been packed and sent from our end, you will receive a confirmation email which will include your tracking number with SendleHaven't received it? Make sure to check the spam folder of your emails. Still not there? Contact us on info@jeunelabel.com.au and we will do our best to assist you

Sorry to hear lovely! We are only a small business and therefore stock is limited

BUT please reach out to me either via Instagram or info@jeunelabel.com.au outlining which item/ size you missed out on. If there is a demand of fast selling items, I will do all I can for a restock

*I will also always disclose when stock is low on an item so you can get your hands on them fast and not miss out!

Due to hygiene reasons and guidelines, there is a strict NO RETURNS policy on any swimwear

Please refer to our refunds/ returns policy for further details

Absolutely! Afterpay is available in the payment options at check out

For when you see something you like but pay-day is just that little too far away - buy now and pay later

Yes!

Thank you for taking interest in my brand. 

If you would like to further discuss wholesale/ stocking some of my items in your store (brick and mortar store and/or online store) please contact me via info@jeunelabel.com.au